MY PC CALLOUT

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We can repair your laptop power socket for 125 pounds including return postage.

The most common hardware problem we see in laptops is a broken DC jack socket. Either someone tripped over the cable, the pin inside broke, the socket came loose from the motherboard/disintegrated due to repeated stress. Its easily fixed, although it does take a few hours and you need to find the right replacement socket.

Assuming the laptop is out of warranty, if you ask your manufacturer to repair it you will be charged 2-3 hundred pounds because they claim the only option is to 'fit a new motherboard'. If you check the fine print it is usually a 'reconditioned' motherboard. What this means is they take out your motherboard, put a new power socket on, sell it to someone else and sell you the one from the previous customer! This way they get to sell you a motherboard as well! The process also takes a few weeks, for some odd reason.

We strip down your laptop as soon as we get it, find the loose or broken socket, replace it or fix it to the motherboard (properly this time) test it for a few hours to make sure it is running properly, send you an invoice by email and ask if there is anything else you want us to look at, then we call DHL to pick up your laptop. Unless your power socket is a very rare one indeed you should have your laptop back in your possession within a week. If you are in the London M25 area we can usually do a free pickup and delivery.

1) Pack up your laptop and power cord securely in a box with lots of suitable packing materials (we are not responsible for loss or damage caused in transit).

2) Make sure you include your name, address, email and phone number in the package.

4) Visit the DHL website. They will pick up your laptop and deliver it to us for 20 pounds (you don't need an account). You may also use other services, but we like DHL. Our address is:-

My PC Callout
20 Woodridings Court
Crescent Road
London
N22 7RX

5) You might also want to telephone us on 0870 4781973 to advise us your laptop is on its way, or to ask any questions. Or you can fill in the form here and mention in the 'problem' area that you have sent/are thinking of sending in your machine for a power socket repair.

We will send you an email invoice with payment options for all major credit and debit cards. You may also pay by direct bank transfer.